Dear Customer,


As part of the regulatory process for customers in suspended countries, we are providing an exchange service to facilitate the transfer of funds into other wallets or cryptocurrencies. Please note that this process is subject to the following mandatory fees:

  • 5% for exchanges between $150,000 – $499,999
  • 2.5% for exchanges between $500,000 – $999,999
  • 0.5% for exchanges between $1,000,000 – $20,000,000
  • 0.015% for exchanges above $20,000,000

This exchange process is required for customers in suspended countries and will be conducted in accordance with applicable regulations. High-value exchanges will be processed with priority to ensure efficiency.

For further details or to proceed with the exchange, please contact our support team.

Best regards,